Download Common Paper SLA
The Common Paper SLA is a modular add-on to the Common Paper CSA.
How to use
- Customize your SLA metrics in the CSA Cover Page - Use the CSA Cover Page to describe the terms of the products and services being sold, including the terms of your SLA.
- Send for signature - Once both parties have agreed on the terms, send the Cover Page for signature using your preferred method.
This agreement is free to use or modify under CC BY 4.0.
If you have any feedback or questions about using this agreement, please comment below!